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Zog Energy: tariffs, contact, energy mix

zog energy info

Zog Energy in a nutshell

  • Zog Energy is a new gas supplier. It does not offer electricity tariffs.
  • Zog Energy is one of the very cheapest gas suppliers.
  • But it cannot be reached by phone and it is impossible to establish service quality yet.

Zog Energy, a developing gas supplier

In 2013 Zog Energy entered the UK gas market when it received its supplier’s licence from the national energy regulator Ofgem. At the moment, Zog Energy only offers natural gas tariffs - it considers gas a priority given that electricity usually represents a smaller part of customers’ bills.

Zog Energy’s gas prices

Zog Energy is one of the cheapest gas suppliers on the UK market. It claims its low prices are the result of an efficient structure and low overheads. Zog Energy only offers two fixed tariffs, for 12 and 24 months. Here are the estimated annual costs and tariff comparison rate based on average UK gas consumption, i.e., 13,500 kWh per year.

Tariff name Conditions Region Estimated annual cost (£) Tariff comparison rate (p/kWh) Standing charge (p/day) Unit rate (p/kWh)
Zog Mercury 12
- Fixed prices for 12 months
- Paperless billing
- Payment by monthly direct debit
- £25 early termination fee
UK average 534.30 3.96 15.36 3.35
East England 512.57 3.80 16 3.1834
East Midlands 511.05 3.79 16 3.1727
London 579.15 4.29 13 3.7342
North Wales / Cheshire 517.15 3.83 15 3.2428
West Midlands 513.06 3.80 15 3.2139
North East England 510.62 3.78 15 3.1967
North West England 517.15 3.83 15 3.2428
North Scotland 511.37 3.79 17 3.1479
South Scotland 511.37 3.79 17 3.1479
South East England 585.85 4.34 15 3.7274
Southern England 595.49 4.41 13 3.8495
South Wales 510.56 3.78 15 3.1963
South West England 595.05 4.41 16 3.7653
Yorkshire 509.82 3.78 17 3.137
Zog Mercury 24
- Fixed prices for 24 months
- Paperless billing
- Payment by monthly direct debit
- £25 early termination fee
UK average 578.30 4.28 23.50 3.44
East England 555.24 4.11 23 3.2952
East Midlands 550.54 4.08 23 3.262
London 630.51 4.67 25 3.7721
North Wales / Cheshire 565.07 4.19 24 3.3375
West Midlands 563.40 4.17 24 3.3257
North East England 562.53 4.17 24 3.3196
North West England 556.00 4.12 21 3.3546
North Scotland 557.19 4.13 24 3.2819
South Scotland 557.19 4.13 24 3.2819
South East England 629.56 4.66 25 3.7654
Southern England 635.37 4.71 22 3.8875
South Wales 560.90 4.15 24 3.3081
South West England 623.42 4.62 22 3.8032
Yorkshire 549.32 4.07 24 3.2264

Contacting Zog Energy

Interestingly, Zog Energy does not have a customer care telephone number. Customers wishing to contact Zog Energy are encouraged to use email or write to the following postal address:
Zog Energy Ltd
IP City Centre
1 Bath Street
Ipswich
Suffolk
IP2 8SD

Zog Energy customer reviews

Zog Energy has not published complaints performance reports and there are not enough online comments to establish firmly how efficient its customer service is and how good its offers are perceived to be but this section will be updated as soon as there is anything to report.