Green Star Energy

Green Star Energy in a nutshell

Green Star Energy is one of the newest electricity and gas suppliers on the UK market.
It is also one of the cheaper suppliers on the UK market thanks to the discounts it offers.
But Green Star Energy is too new to establish its customer care and service reputation.

Green Star Energy was launched last year

Green Star Energy was founded in mid-2013. It is one of the newest energy suppliers on the UK electricity and gas market. The supplier is part of the Just Energy Group, an energy provider in North America (United States and Canada). Green Star Energy is still a small supplier, with 138 customers at the end of 2013.

Green Star Energy’s unknown fuel mix

Ofgem, the energy regulator, is still reviewing Green Star Energy’s fuel mix. It is likely to rely significantly on natural gas and renewables, given Just Energy’s focus in North America.

Green Star Energy current prices

Green Star Energy is currently one of the cheaper energy suppliers in the UK. This is due mostly to dual fuel, direct debit and online account management discounts. Indeed, when taking electricity and gas prices separately, Green Energy Star prices are neither the cheapest nor the most expensive. The following uses the standard tariff comparison rate (3,200 kWh annual electricity usage and 13,500 kWh annual gas usage) applied to London offers to give you an idea of estimated annual Green Star Energy costs.

Tariff name	Conditions	Estimated annual cost*	Tariff comparison rate	Standing charge (p/day)	Unit charge (p/kWh)
No Worries Variable dual fuel	- Variable prices - £33.60 annual discount for direct debit - £15.75 annual discount for dual fuel - £10.50 annual discount for online account management	£1,094	N/A	N/A	N/A
No Worries Variable electricity	- Variable prices - £16.80 annual discount for direct debit - £7.875 annual discount for dual fuel - £5.25 annual discount for online account management	£483	16.75p per kWh	34.09p per day	12.408p per kWh
No Worries Variable gas	- Variable prices - £16.80 annual discount for direct debit - £7.875 annual discount for dual fuel - £5.25 annual discount for online account management	£627	5.17p per kWh	30.71p per day	4.103p per kWh
No Worries 12 months dual fuel	- Guaranteed prices for 12 months - £60 early exit fee - £7.88 annual discount for dual fuel - £5.25 annual discount for online account management	£1,028	N/A	N/A	N/A
No Worries 12 months electricity	- Guaranteed prices for 12 months - £30 early exit fee - £7.88 annual discount for dual fuel - £5.25 annual discount for online account management	£447	14.81p per kWh	25.20p per day	11.256p per kWh
No Worries 12 months gas	- Guaranteed prices for 12 months - £30 early exit fee - £7.88 annual discount for dual fuel - £5.25 annual discount for online account management	£596	4.67p per kWh	23.56p per day	3.820p per kWh
No Worries 24 months dual fuel	- Guaranteed prices for 24 months - £60 early exit fee - £7.88 annual discount for dual fuel - £5.25 annual discount for online account management	£1,061	N/A	N/A	N/A
No Worries 24 months electricity	- Guaranteed prices for 24 months - £30 early exit fee - £7.88 annual discount for dual fuel - £5.25 annual discount for online account management	£473	15.50p per kWh	19.61p per day	12.538p per kWh
No Worries 24 months gas	- Guaranteed prices for 24 months - £30 early exit fee - £7.88 annual discount for dual fuel - £5.25 annual discount for online account management	£609	4.77p per kWh	24.84p per day	3.880p per kWh
No Worries 36 months dual fuel	- Guaranteed prices for 36 months - £60 early exit fee - £7.88 annual discount for dual fuel - £5.25 annual discount for online account management	£1,165	N/A	N/A	N/A
No Worries 36 months electricity	- Guaranteed prices for 36 months - £30 early exit fee - £7.88 annual discount for dual fuel - £5.25 annual discount for online account management	£503	16.65p per kWh	19.71p per day	13.638p per kWh
No Worries 36 months gas	- Guaranteed prices for 36 months - £30 early exit fee - £7.88 annual discount for dual fuel - £5.25 annual discount for online account management	£678	5.31p per kWh	25.25p per day	4.375p per kWh

*includes discounts

Contacting Green Star Energy

Calling Green Star Energy

Green Star Energy is reachable by telephone on 0800 012 4510 or 033 0088 1619 between 8am and 6pm Monday to Friday. Compared to other electricity and gas suppliers Green Star Energy customer care operating hours are relatively short.

Writing to Green Star Energy

Customers can also write to Green Star Energy at the following postal address:
Green Star Energy
219-225 Avebury House
Avery Boulevard
Milton Keynes
MK9 1AU

Green Star Energy customer reviews

Green Star Energy complaints performance

Unfortunately, the only complaint Green Star Energy received and resolved over 2013’s last quarter is not sufficient to establish trends on how efficient the electricity and gas supplier is with regards to complaints performance.

What customers say about Green Star Energy

Similarly, given its recent arrival on the UK electricity and gas market, too few customer reviews are available online to establish how well Green Star Energy fares in terms of billing, payment options, accuracy of charges or customer care.